1. Who we are
Frienemi is operated by Short Tec Pty Ltd ("Short Tec", "we", "us"), a company registered in Western Australia. We are the data controller for personal information processed via Frienemi. Contact for privacy matters: privacy@frienemi.com.
2. What we collect
Account: email, display name, profile photo, password hash. Profile: tennis rating (UTR or seeded), playing preferences, location city. Match activity: matches created, accepted, completed, scores, opponents, ratings, friends. Device & technical: device model, OS version, app version, push token, IP address (for security & fraud prevention). Optional: precise location (only when you explicitly enable it for match discovery — never broadcast publicly).
3. Why we use it
(a) To run Frienemi: matchmaking, scoring, leaderboards, push notifications. (b) To communicate with you: account email, support replies, important service notices. (c) To improve Frienemi: aggregated analytics on feature use and performance. (d) To prevent abuse: rate limits, fraud detection, ban enforcement. (e) To meet legal obligations.
4. Who we share with
Other Frienemi users: your display name, photo, rating, and match results are visible inside the app per the visibility you set. Friends see slightly more (e.g., friends-only leaderboard rows). We never share your email, exact location, or contact details with other users. Service providers: AWS (hosting + email), Firebase (push notifications), Google Analytics (aggregated usage). These providers process data on our behalf under contractual obligations. Legal: where required by law, court order, or to protect Frienemi or its users. We do not sell your personal information.
5. International transfers
Our infrastructure is hosted in AWS Sydney (ap-southeast-2). Some service providers (e.g., Firebase, Google Analytics) may process data in the United States or other jurisdictions, under standard contractual clauses or equivalent safeguards.
6. Retention
We keep account data while your account is active and for a reasonable period after closure (typically 90 days) to handle disputes and meet legal obligations. Aggregated, de-identified data may be retained longer for analytics. You can request earlier deletion at privacy@frienemi.com.
7. Your rights
Under the Australian Privacy Act 1988 (and applicable foreign laws where relevant) you have the right to: - access the personal information we hold about you - request correction of inaccurate data - request deletion of your account and personal data - withdraw consent for optional processing (e.g., precise location) - complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au Exercise these rights by emailing privacy@frienemi.com. We respond within 30 days.
8. Security
We use TLS in transit, encrypted storage at rest, hashed passwords (bcrypt/argon2), least-privilege access controls, and routine security review. No system is perfectly secure — if we learn of a breach affecting your data we will notify you in line with Australian breach-notification law.
9. Children
Frienemi is not directed to children under 16. If we learn we have collected information from a child under 16 without verifiable parental consent we will delete it.
10. Changes
We will revise this policy from time to time. Material changes will be communicated via email or in-app notice 30 days before they take effect.
11. Contact
Privacy questions or requests: privacy@frienemi.com. Postal: Short Tec Pty Ltd, Western Australia, Australia (full address on request).